According to the law of ________, stimuli that are similar in size, color, shape, or form tend to be grouped together.
A. figure and ground
B. similarity
C. closure
D. nearness
Answer: B
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Which of the following best describes contributed capital?
a. The amount of capital provided by stockholders' investments b. The amount that would be distributed to the stockholders in a liquidation of the corporation c. The amount of capital provided by stockholders' investments and undistributed earnings d. The value of the common and preferred stock
Which of the following statements about valuing a firm using the compressed adjusted present value (CAPV) approach is most CORRECT?
A. The horizon value is calculated by discounting the free cash flows beyond the horizon date and any tax savings at the cost of debt. B. The horizon value is calculated by discounting the expected earnings at the WACC. C. The horizon value is calculated by discounting the free cash flows beyond the horizon date and any tax savings at the WACC. D. The horizon value must always be more than 20 years in the future. E. The horizon value is calculated by discounting the free cash flows beyond the horizon date and any tax savings at the levered cost of equity.
An important feature of “cloud” architecture is that cloud computing
a. delivers functionality over the Internet, anytime, any place b. requires no software installation by an organization c. places the responsibility for upgrades on the delivering vendor d. all of these
The last step in building a service blueprint is to:
A. Map the service process from the customer contact person's point of view B. Link customer and contact person activity to needed support function C. Add evidence of service at each customer step D. Identify the physical evidence needed to support service quality E. Draw the line of interaction and visibility