The main difference between monitoring and listening is ______.

A. timeframe
B. tools
C. content
D. platform


A. timeframe

Communication & Mass Media

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Robert is trying to sell his house, and he is under pressure to do so rather quickly. Amanda, an old friend of his and potential buyer, comes to talk to him and to discuss the selling of the house. She is mostly quiet and asks questions in a polite manner. Robert emphasizes over and over again that his house is the best in the area and that for that price she will not get anything similar in the neighborhood. Amanda is rather impressed for all the information Robert provides. He keeps on going and says that if she does not like the price he will not lower it. Finally, raising his tone of voice, Robert indicates that if she does not settle in the price he wants, she may have to face some fees for making him lose his time, at which point Amanda chooses to leave. What would be the best

description of the approaches in this bargaining? a. Amanda is a hard negotiator because she does not want to hear Robert’s position. b. Robert is a hard negotiator because he uses fake issues. c. Amanda is a hard negotiator based on her zone of agreement. d. Robert is a soft negotiator because he is willing to sell his house without delay.

Communication & Mass Media

Physiological noise is _______

a. distractions originating in the physical environment b. communication in a loud environment c. public noise that is distracting to the audience d. distractions originating in the bodies of communicators

Communication & Mass Media

Which of the following is an example of a two-dimensional presentation aid?

a. a model of the human heart b. a puppy dog c. a graph of population growth d. a set of golf clubs

Communication & Mass Media

Supply the general purpose, specific purpose, and central idea for a speech with the following main points:General Purpose:Specific Purpose:Central Idea:Main Points:I. The first stage in dealing with grief is denial.II. The second stage in dealing with grief is anger.III. The third stage in dealing with grief is bargaining.IV. The fourth stage in dealing with grief is depression.V. The fifth stage in dealing with grief is acceptance.

What will be an ideal response?

Communication & Mass Media