The Bookworm began delivering books directly to customers through mail instead of selling through brick-and-mortar companies. This is an example of ________
A) indirect marketing
B) disintermediation
C) franchising
D) exclusive distribution
E) intensive distribution
B
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What can users of the audit report reasonably expect from the audited financial statements?
a. The financial statements are complete and contain many of the important financial disclosures. b. The financial statements are presented fairly according to the substance of GAAP. c. The financial statements are free from all errors. d. All of the above. e. None of the above.
Which of the following is an example of a nontariff trade barrier?
A) a sales tax B) customs duty C) a host-country regulation D) excise duty E) an import quota
Which of the following statements is FALSE concerning claim messages?
a. Most claims are from people who believe they have a legitimate complaint. b. The way an adjuster handles the complaint determines to a large extent the goodwill of the company. c. Complainers are less likely to continue to do business with a company than those who do not complain. d. Businesses that resolve claims effectively will retain most of the complainers as repeat customers.
If an interviewer's eyes are bright and his or her head is nodding vigorously, end your answer, but expand it if the interviewer's eyes are glazing over.?
Indicate whether the statement is true or false