Natalie, a manager, has to fire an employee who has consistently performed poorly. She wants the situation to be handled as sensitively as possible, without hurting the employee's feelings and self-confidence. Which of the following modes of communication would be most appropriate in this situation?
A. memo
B. instant message
C. e-mail
D. text message
E. face-to-face discussion
Answer: E
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Use the following information to answer the question below. The following transactions involving Lupine Corporation occurred during the year: Apr. 1 Purchased 2,000 shares of its own preferred stock for $20, the current market price. This is the first transaction involving its own stock engaged in by the company. May 3 Sold 400 of the shares purchased on April 1 for $25 per share. June 5 Retired
600 of the shares purchased on April 1 . The original issue price was $10 . The par value of the stock is $5. The entry to record the April 1 transaction would be: a. Cash 40,000 Treasury Stock, Preferred 40,000 b. Retained Earnings 40,000 Cash 40,000 c. Paid-in Capital, Preferred 40,000 Treasury Stock, Preferred 40,000 d. Treasury Stock, Preferred 40,000 Cash 40,000
How would one classify the concept of self-esteem?
a. It directly correlates to self-regard. b. It directly correlates to self-concept. c. It directly correlates to individual sameness. d. It directly correlates to the awareness of others.
SCENARIO-BASED QUESTIONS Negative Metacommunications ? In the past few months, Rhamel has frequently called in sick to work. He has received medical treatment for a respiratory infection, but the infection continues to recur. He has missed several
important deadlines, and his sick leaves are dwindling quickly. Rhamel's supervisor has been patient and supportive through this illness, but other employees have recently been asked to handle Rhamel's work in addition to their own workload. His coworkers have started feeling resentful, and this is evident in their nonverbal communication with Rhamel when he is at work. Give three examples of negative metacommunication and two examples of kinesic messages that coworkers may communicate to Rhamel to express their frustration and resentment.
A study examined the effectiveness of the four core influence tactics. It found that leaders who used these tactics
a. were effective in gaining commitment (i.e., a willingness to carry out the requested actions) both when they were used on peers and on subordinates b. had improved the quality of relationships with others c. were effective at gaining commitment from subordinates but not peers d. both “a” and “b”