The school of business has 3 fax machines. The toner in each machine needs to be changed after about 5 hours of use. There is one unit secretary who is responsible for the fax machine maintenance
It takes him 15 minutes to replace the toner cartridge. What is the probability that 2 fax machines need toner at the same time?
A) .8576
B) .1286
C) .0129
D) .1415
E) None of the above
C
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A salesperson sends e-mails to persuade prospects to buy the products of his company. This is a type of ________ marketing
A) buzz B) virtual C) word-of-mouth D) direct E) viral
Which of the following is an example of delivery of goods without moving them?
A) a contract requiring a document of title B) a shipment contract C) a destination contract D) a contract with the term ex-ship
The difference between mediation and arbitration is?
A) mediation is similar to a trial in that the mediator will make a decision that will be binding on the parties B) arbitration is like a trial in that the arbitrator will make a decision that will be binding on the parties C) there is no difference between the two; they are different names for the same process called Alternate Dispute Resolution (ADR); D) only a judge can be a mediator while anyone can be an arbitrator
Why is it better for firms to keep their vision statements customer-oriented rather than product-oriented?
A. Customer-oriented visions tend to have a more short-range view of changing environments. B. Customer-oriented visions tend to be more stable when dealing with changing environments. C. Customer-oriented visions tend to be more flexible when adapting to changing environments. D. Customer-oriented visions tend to have a more myopic view of changing environments.