A shopper is most likely to receive standardized customer service in
A. McDonald's.
B. Bass Pro Shops.
C. Marriott Hotel.
D. Nordstrom.
E. Ritz Carlton Hotel.
Answer: A
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The process of evaluating the credit policy to determine whether a shift in the customers' payment patterns has occurred is called _____.?
A. ?receivables monitoring B. ?payables management C. ?concentration banking D. ?a lockbox system E. ?relaxed management
Which of the following best describes selective-demand advertising?
A. It focuses on targeting individuals who buy or influence the purchase of industrial goods or services for their companies. B. It focuses on creating demand for an entire industry. C. It focuses on creating demand for a specific company's brands. D. It is one of the four Ps of the marketing mix. E. It is done by retailers or local merchants to encourage consumers to shop at a specific store, use a local service, or patronize a particular establishment.
Restitution is a form of damages granted by courts to allow parties to recover for profits lost that would have been earned had a contract been fulfilled
a. True b. False Indicate whether the statement is true or false
________ is care that a company is reasonably expected to take based on the risks affecting its EC business and online transactions
Fill in the blank(s) with correct word