Which DOES NOT fit in the following list?
A. task masters
B. selling
C. autocratic
D. dominance
E. coercive power
ANS: b
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Which of the following statements about active listening is true?
A) It enables you to check your perception of what the speaker said. B) It enables the listener to express an evaluation of what the speaker said. C) It inhibits the speaker from further exploring his or her feelings and thoughts. D) It discourages the speaker from solving his or her problems.
Since Jon is an aspiring engineer, most people assume he is smart. This is an example of stereotyping based on
a. occupation. b. race. c. gender roles. d. personality
In his last two speeches, Lenny used a technique of grouping his specific information and offering it first, followed by his general explanation and statistics, then in the second speech, by giving his general explanation and statistics first, then
following with his illustrations. This technique is called _____. a. recency b. primacy c. specificity d. soft evidence
Omar is confused by his new boss, Ted, who does not seem to act like a boss. "He is always asking for suggestions and he told us to call him by his first name," he told a colleague. "Do you think he really knows what he is doing?" Omar probably comes from a culture which values ________.
A. individualist orientation B. collectivist orientation C. high power distance D. low power distance