The nurse logs on to the electronic health record to enter the admission orders for a patient seen in the physician's office. However, when attempting to retrieve the patient's health history, the nurse keeps getting error messages
What is the likely problem?
a. Poor interoperability
b. Lack of connectivity
c. Improperly transmitted information
d. Network failure
e. Incorrect password
A, B, C, D, E
The EHR systems between the nurse's terminal and the physician's office appear to have poor operability, which means they are not communicating effectively. One common reason for this problem is that both systems are not using standardized languages. Connectivity refers to the ways in which computers and other hardware communicate and share information. Information that is improperly transmitted would not be available to the receiving unit. Healthcare providers using an EHR would be able to retrieve patient information providing the network is working properly. Additionally, the provider must have authorized access, including correct password-protected login.
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