If you fail to listen for feelings, you may overlook the most important part of the message. What type of listening describes this component of the listening process?
a. analytical listening
b. empathic listening
c. comprehensive listening
d. appreciative listening
e. discriminative listening
b
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What best describes a positive volume?
a. a tolerable sound level b. a z-axis c. an articulated z-axis d. anything that has substance e. anything that has large capacity
According to Hocker and Wilmot, which type of family is characterized by walking away from conflicts, never raising your voice, not telling anyone if there is a struggle, and keeping strong feelings to yourself?
A. Permissive family B. Collaborative family C. Passive family D. Avoidant family E. Aggressive family
A booster club at a local high school needs to raise money for the football team's trip to the state championship. The club mails out a flyer offering potential sponsors different levels of sponsorship: $1,000 (diamond), $500 (platinum), $250 (gold), $100 (silver), and $50 (bronze). The boosters were afraid that if they asked for $50 outright, many supporters would balk at the cost. The boosters hoped that using the ________ approach would make the sponsors think that $50 was reasonable.
A. reciprocity B. scarcity C. anchor-and-contrast D. cause-and-effect
You wish to show your audience that your state produces more industrial goods than any of the other 49 states. What is the best choice of visual aid for this purpose?
a. chalkboard drawings b. videotape c. pictograph d. flowchart