Organizations have shown little interest in training employees to be better listeners

Indicate whether the statement is true or false


FALSE

Communication & Mass Media

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Which of the following is not one of the five characteristics of exemplary leaders, as identified by Kouzes and Posner (2007)?

a. Encourage the heart b. Challenge the process c. Inspire a shared vision d. All of the above

Communication & Mass Media

As part of the preparation for his speech, Peter wants to know whether his listeners have completed high school, college, or graduate school. He could learn this information through a(n)

A) topic selection process. B) demographic analysis. C) informational interview. D) questionnaire analysis. E) psychological analysis.

Communication & Mass Media

He became the first sitting vice president since Martin Van Buren to win the presidency in what many consider the nastiest TV ad campaign in history:

a) Richard Nixon; b) Gerald Ford; c) Jimmy Carter; d) Ronald Reagan; e) George H.W. Bush

Communication & Mass Media

Courtney’s boss accuses her of something she did not do. The boss yells and uses profanity and Courtney yells in response. When she goes back to her office, her co-worker Carrie is quietly working. Courtney quietly goes back to work. Which message design logic is Courtney’s?

A. expressive B. conventional C. rhetorical D. persuasive

Communication & Mass Media