A service organization's capacity to satisfy demand is constrained by all of the following EXCEPT ____________
a. physical facilities
b. equipment
c. personnel
d. sequence of services provided
e. number of competitors
e
You might also like to view...
In addition to handling complaints about advertising to children, which agency also prescreens ads directed to children?
A) Advertising Self-Regulatory Council B) Federal Communications Commission C) National Advertising Division D) Children's Advertising Review Unit
Which of the following business practices involves reducing the number of organizational levels to get closer to the customer?
A) flattening B) globalizing C) decentralization D) merging E) justifying
Embracing the other negotiator's approach is one strategy to use during times of low familiarity with the other party's culture.
Answer the following statement true (T) or false (F)
A marketing communications objective to ________ has the goal of influencing how the consumer feels about a category or brand and encouraging the consumer to find out more
A) help the consumer recognize a need B) build awareness and interest C) remind about a brand D) reinforce the buying decision E) stimulate action