Culture
What will be an ideal response?
An established, coherent set of beliefs, attitudes, values, and practices shared by a large group of people.
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Which of the following would most likely lead to a litigation crisis?
a. a company lacking financial transparency b. customers being injured by products c. customers receiving poor service d. a company failing to deliver products
“I should listen when Danica tells me about her experiences. I really have no idea what it’s like to be a woman,” says Jorge. Jorge is demonstrating ______.
a. using I-messages b. indexing c. owning d. perspective taking
Cultures fostering a long-term orientation believe that
A) marriage is a moral arrangement. B) humility is a virtue only for women (not men). C) old age is an unpleasant time of life. D) saving for the future is important.
Which of the following IS NOT true regarding research results comnparing the group support systems (GSS) with face-to-face (FtF) methods?
A. Face-to-face groups reported more satisfaction than GSS groups. B. Face-to-face groups showed higher levels of consensus and perceived quality. C. The use of GSS improves decision quality and depth of analysis. D. The use of GSS improves equality of participation.