If I discover that a fellow employee is reporting falsely his overtime hours, it is best for me to say nothing and ignore the situation
Indicate whether the statement is true or false
FALSE
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Alyssa works for a large amusement park and is in charge of scheduling the sizable staff, including ride attendants, food service and janitorial employees, and character actors, in an effective manner. This work is typical of
A. operations research. B. contingency planning. C. quality management. D. operations management. E. qualitative analysis.
Which of the following is FALSE concerning legal actions by organizations regarding fraud?
a. Legal action is expensive. b. Legal action is time consuming. c. Legal action is sometimes embarrassing. d. Legal action stops future frauds.
Larson & Son manufactured welders that frequently malfunctioned, setting clothing on fire and causing serious burns. Larson & Son sold all of its assets to Swenson Co, which continued to manufacture the Larson welder product line. Eleven months after Swenson's purchase, one of Larson's customers sued Swenson for injuries caused by a welder purchased from Larson, six months prior to the purchase
by Swenson. Under the circumstances, Swenson Co: a. cannot be held liable, because it is a corporation. b. cannot be held liable, because it did not manufacture the welder in question. c. might be held liable in some states under strict liability. d. could not be liable if Larson & Son still exists as a corporate entity.
It is a sound management practice to give CSRs the authority to handle customer complaints and concerns on the spot and allow them to use that authority without fear of repercussion.
Answer the following statement true (T) or false (F)