It is a sound management practice to give CSRs the authority to handle customer complaints and concerns on the spot and allow them to use that authority without fear of repercussion.
Answer the following statement true (T) or false (F)
True
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Which of the following considerations is most important for a stockholder when evaluating whether to purchase stock in a company?
a. Will earnings per share be distributed to stockholders? b. Will the company earn a fair return on the amount invested by the stockholders? c. Will the key ratios be reported on the balance sheet? d. Will cash flows from operations exceed the amount of net income for the period?
The direct materials standards for the main product of Duchess Company are 8 grams of direct materials per product at a cost of $3 per gram. During April, 969 grams of direct materials were used to produce 120 products at a direct materials cost of $2,900. The direct materials quantity variance for April was
A) $57 (U). B) $77 (U). C) $27 (U). D) $97 (F).
The basis for recording direct and indirect labor costs incurred is a summary of the period's:
A) job order cost sheets B) time tickets C) employees' earnings records D) clock cards
Firms use segmentation, targeting, and promotion to choose the consumer groups they wish to pursue with its marketing efforts.
Answer the following statement true (T) or false (F)