IKEA employees are inspired to work hard by an anecdote from their Swedish founder, Invar Kamprad, who told how he was berated by his father for failing repeatedly to get out of bed to milk the cows on his family's farm. Then one day he got an alarm clock. "‘Now by jiminy, I'm going to start a new life,' he determined, setting the alarm for twenty to six and removing the ‘off button.'" Invar Kamprad is an example of a(n)
A. trend.
B. fable.
C. hero.
D. urban legend.
E. key employee.
C. hero.
A hero is a person whose accomplishments embody the values of the organization. The accomplishments of heroes, past and present, are put forth to motivate other employees to do the right thing.
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Which of the following activities would not occur when an inventory manager decides to return merchandise to a vendor?
a. the accounts payable department is notified b. a credit memorandum is issued to the vendor c. the warehouse is instructed to release the merchandise to the shipping department d. a debit memorandum is prepared
One advantage in using a PDF file to send a report is the author's ability to
A) manage group changes. B) control how the document is displayed on a computer. C) determine how long the document will be available to the recipients. D) limit group input and comments. E) ensure timely delivery.
Inequitable workloads can lead to which of the following relationship concerns?
A. stability B. resentment C. satisfaction D. reaffirmation
A retailer whose orders are generated at the store level on the basis of sales data captured by point-of-sale terminals is said to employ a(n):
A. cost efficient logistic strategy. B. influential logistic strategy. C. pull supply chain. D. cross check logistic strategy. E. push supply chain.