Describe the diversity paradox and discuss what organizations need to do to avoid this set of conditions.
What will be an ideal response?
Key points from the text may include: Organizational leaders seeking to take advantage of the competitive edge provided by diversity policies face what has been termed a paradoxical dilemma (see Figure 17.1). If they embrace diversity they risk workplace conflicts, distrust, and tension, but if they avoid diversity, they risk losing their organizational potential for innovation, creativity, and productivity.
In their efforts to create inclusive organizations, leaders need to remember that inclusion is not about numerical presence alone. If people of diverse backgrounds are allowed in but expected to conform to the existing culture, then “groupthink” will be sustained and the diversity advantage will not be realized. However, if people of diverse backgrounds are invited to actively contribute and change the organizational culture, fresh, contrarian, and creative ideas will flourish and everyone will benefit. The solution to the diversity paradox is inclusive leadership. If an organization becomes inclusive, it can minimize or even avoid altogether intergroup conflicts, tension, and distrust. One can think of two potential paths as a result of diversity in organizations—one leading to competitive advantage and the other leading to loss of competitive advantage (see Figure 11.2). Based on research, the key is inclusive policies in management.
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A) Canada, Mexico, and South America B) Canada, Mexico, and Peru C) Mexico, South America, and the United States D) Canada, Mexico, and the United States E) Canada, Japan, and the United States
The average outgoing quality (AOQ) is the:
A) proportion of defectives that the sampling plan will allow to pass. B) proportion of non-defectives that the sampling plan will allow to pass. C) highest proportion of defectives that the sampling plan will allow to pass. D) lowest proportion of defectives that the sampling plan will allow to pass.
Research proves that expatriates were most effective in subsidiaries located in developing countries or those that relied on a local customer base.
Answer the following statement true (T) or false (F)