Using a(n) ________ close, a salesperson would ask a prospect how much she would like to order
A) trial
B) standing-room-only
C) alternative
D) assumptive
E) follow-up
D
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________ is an emotional/behavioral response to real or imagined threats to an established work routine.
A. Change agency B. Benchmarking C. OD intervention D. Radical innovation E. Resistance to change
As competition and costs increase, and as productivity and quality decrease, what are the three major marketing tasks facing service companies in contemporary times?
What will be an ideal response?
The rights of employees to minimum wage, equal opportunity, and to bargain collectively as part of a union are examples of their rights grounded in moral entitlements.
Answer the following statement true (T) or false (F)
Flexible benefit plans
A. are offered to employees who then must purchase each benefit they select. B. are avoided by employers because they increase administration costs. C. result in wasted benefits because of the number of different types available to employees. D. allow employees to choose benefits suited to their needs.