A search for various feasible combinations of resources and methods that will increase functionality and reduce costs is referred to as ______________________________
Fill in the blank(s) with correct word
value engineering
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A service firm communicating exactly what the customer can expect and what will happen if the company does not deliver on its promises will eliminate the gap between ________
A) established quality standards and service delivery B) established delivery standards and management perceptions C) service quality standards and consumer expectations D) consumer expectations and management perceptions E) needed service and expected service
Harry, the CEO of a small company, introduces his second address to his Board of Directors by reminding them of how he tripped walking to the podium the last time he gave this speech. This is an example of using a(n) ______ to capture the audience’s attention.
a. inappropriate joke b. quotation c. surprising statement d. anecdote
At the end of the current year, using the aging of receivable method, management estimated that $15,750 of the accounts receivable balance would be uncollectible. Prior to any year-end adjustments, the Allowance for Doubtful Accounts had a credit balance of $375. What adjusting entry should the company make at the end of the current year to record its estimated bad debts expense?
A.
| Bad Debts Expense | 15,375 | |
| Allowance for Doubtful Accounts | 15,375 |
B.
| Bad Debts Expense | 16,125 | |
| Allowance for Doubtful Accounts | 16,125 |
C.
| Accounts Receivable | 15,750 | |
| Bad Debts Expense | 375 | |
| Sales | 16,125 |
D.
| Accounts Receivable | 16,125 | |
| Allowance for Doubtful Accounts | 16,125 |
E.
| Bad Debts Expense | 15,750 | |
| Allowance for Doubtful Accounts | 15,750 |
The ________ calculates the earliest times that activities can start or finish.
Fill in the blank(s) with the appropriate word(s).