A study examined leadership in the public transportation sector. It found that
a. when supervisors’ evaluated leaders that initiating structure was over six times greater than consideration in improving goal performance
b. when supervisors’ evaluated leaders that consideration was over six times greater than
initiating structure in improving goal performance
c. that consideration and initiating structure were equally effective and that both improved
performance
d. that neither initiating structure or consideration improved performance
b. when supervisors’ evaluated leaders that consideration was over six times greater than
initiating structure in improving goal performance
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Which of the following elements of the marketing communication mix involves use of mail, telephone, fax, e-mail, or Internet to communicate with or solicit response or dialogue from specific customers and prospects?
A) advertising B) personal selling C) direct marketing D) public relations E) sales promotion
Planned organizational change can have a number of targets including ______.
A. leadership B. manufacturing C. structure D. pay
The name for an agreed-upon code of conduct in business, based on societal norms, is
A. business ethics. B. strategic business points. C. poison pills. D. fiduciary responsibilities.
The policy feature that allows you to pay the premium late but still retain coverage is known as the
A) loan clause. B) nonforfeiture clause. C) incontestability clause. D) grace period. E) policy reinstatement clause.