In a market characterized by vigorous competition, look-alike products and customer loyalty that depends on quality relationships as well as quality products, the salesperson should fully utilize the:

A) product strategy
B) customer strategy
C) presentation strategy
D) relationship strategy
E) marketing strategy


D

Business

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Ace Manufacturing has high turnover due to issues with the corporate office. Trevor, the plant manager, is frustrated and cannot find a solution to stop it. At first he offered raises to many of the good employees who were leaving, but after a while, Paul started blaming those who were leaving, saying, "They are poor-quality employees and they are to blame for leaving." Trevor is engaged in

A. panic. B. relaxed change. C. blind avoidance. D. defensive avoidance. E. delayed change.

Business

Typically, the lower the accounts receivable turnover ratio, the better

a. True b. False Indicate whether the statement is true or false

Business

Standardization consists of

A. using the same marketing mix in all of the firm's markets. B. respecting international measurement and technical standards set by the UN. C. focusing on the local markets to develop the best marketing mix for them. D. respecting traditional, standard approaches to the marketing mix.

Business

Which costs should be included in the calculation of the cost per equivalent unit using the weighted-average method of process costing?

A) Current period costs only B) Current period costs plus those from beginning work-in-process inventory C) Current period costs less those from beginning work-in-process inventory D) Current period costs less those from ending work-in-process inventory

Business