In all but the worst weather, Laura and four of her coworkers met each day at 12:15 to walk the wilderness trail behind their office building. This is an example of a(n)
A. continuous improvement team.
B. informal group.
C. self-managed team.
D. virtual team.
E. formal group.
B. informal group.
An informal group is a group formed by people seeking friendship and has no officially appointed leader, although a leader may emerge from the membership. An informal group may be a collection of friends who hang out with one another, such as those who take coffee breaks together.
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In seeking competitive advantage, the first law of business is to
A. take care of your shareholders. B. take care of your stakeholders. C. take care of the customer. D. take care of the environment. E. take care of your employees.
Footing is an example of:
A. Analytical procedures. B. Recalculation. C. Confirmation. D. Inquiries.
Operating activities include transactions and events associated with selling a product or providing a service
Indicate whether the statement is true or false
Comparing your service desk metrics with another service desk's metrics in order to find improvement opportunities is known as _______.
What will be an ideal response?