List and explain each of the five sources of competitive advantage.
What will be an ideal response?
The five sources of competitive advantage include: innovation, quality, service, speed, and cost competitiveness. Innovation is the introduction of new goods and services. A firm must adapt to changes in consumer demand and to new competitors. Quality is the excellence of one's product or service. Quality can be measured in terms of product performance, customer service, reliability (avoidance of failure or breakdowns), conformance to standards, durability, and aesthetics. In a competitive context, service means giving customers what they want or need, when and where they want it. So, service is focused on continually meeting the changing needs of customers to establish mutually beneficial long-term relationships.
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If a person carelessly runs a car into yours, that person has committed the:
A. substantive tort of negligence. B. procedural tort of negligence. C. civil tort of negligence. D. criminal tort of negligence.
The original source of an organization's culture usually reflects ________.
A. the present conditions in which the organization functions B. the composition of its productive workforce C. the degree of success that the organization has achieved D. the vision or mission of the organization's founder
. People with a large following who can affect purchasing decisions are called ______.
a. recommenders b. end users c. influencers d. decision makers
The ______ makes it a federal offense to circumvent or create programs to circumvent encryption devices that copyright holders place on copyrighted material to prevent unauthorized copying
A) CAN-SPAM Act. B) DMCA. C) EFTA. D) NET Act.