________ is the process in which different individuals and units perform different tasks.

A. Standardization
B. Span of control
C. Mutual adjustment
D. Specialization
E. Formalization


Answer: D

Business

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Using self-determination theory to motivate employees at Cloud9, a data storage company, the vice chair makes 10–20 phone calls a day to thank special employees "caught doing something right." The vice chair is fulfilling her employees' ______ needs.

A. competence B. autonomy C. relatedness D. equity E. love

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Fedwire is called a(n) ____ payment system.

A. real-time B. real-good C. inside D. fiat

Business

Managers of a discount retailer would use which of the following to access up-to-the-minute sales information obtained from the store's cash registers around the country in order to detect problems with products, promotions, and even the firm's

distribution system? A) a company intranet B) secondary data C) a prediction market D) market intelligence E) a convenience sample

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Bank statements provide information about all of the following except

a. checks cleared during the period. b. NSF checks. c. bank charges for the period. d. errors made by the company.

Business