The bank made an EFT payment of a telephone bill of $5,000. How would this information be included on the bank reconciliation?
A) an addition on the bank side
B) a deduction on the book side
C) an addition on the book side
D) a deduction on the bank side
B
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Answer the following statements true (T) or false (F)
1. Guests typically do not like to go to empty restaurants or poorly attended festivals because the idea of being with others or people watching is part of the expected service experience. 2. The benefit of having guests participate in the service experience always outweighs the costs. 3. A child being left unsupervised and pulling all the levers of the frozen yogurt on purpose spilling it all over the floor is probably a need for an abrupt firing. 4. If a guest is incapable of co-production, it is best to quietly help them so they can keep their dignity.
The measure of how well a process uses the time available to complete it is called ______.
A. cycle time B. flow time C. idle time D. balance efficiency
In your highly cohesive project team, a group member declares, “We are by far the best group in the class!” This could be a sign that your project group is suffering from ______.
A. collective rationalization B. the illusion of invulnerability C. stereotypes of outside groups D. self-censorship
Operational decisions, including inventory planning and control, and inbound/outbound transportation, are the focus of ______.
a. intermediate-term demand planning decisions b. long-term demand planning decisions c. short-term demand planning decisions d. prolonged demand planning decisions