In mediated discussions, demographic differences in age and nationality initially make it more difficult for group members to work together
Indicate whether the statement is true or false
True
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In a group meeting, while Marc was giving an expert view on how to approach a new project, Louise gave a suggestion which the other members felt was not associated with the group's goal
In this situation, what would Louise's response be called, and why? a) Irrelevant response; since Louise's suggestion was unrelated to the group's goa b) Irrelevant response; since Louise did not let Marc finish c) Impersonal response; since Louise's suggestion was filled with clichés d) Tangential response; since Louise acknowledged Marc's viewpoint and took off in a different direction with her idea
The first step in the cross-cultural communications process is
A) commitment B) awareness C) diversity D) advocacy E) testing
Suppose you were asked to speak at your uncle's 75th birthday party to commemorate his life's work. Identify and explain the steps you would take in developing and implementing a strategic plan for this speech. Identify the differences between each step.
What will be an ideal response?
M/C Question 32 When helping group members from collectivist cultures maintain and save "face," you should keep in mind all of the following perspectives about conflict and "face" EXCEPT
a) The need to save "face" during a conflict derives from the personal relationships among members. b) Conflict resolution requires that "face" issues be mutually managed before discussing other issues. c) In individualistic cultures, "saving face" is more important than winning an argument. d) Conflict resolution succeeds when group members save "face" and also claim they have "won." e) Cultures that place a great deal of value on "saving face" discourage personal attacks.