Which of the following terms refers to the tendency to judge other cultures' practices as inferior to one's own?

A. Similarity assumption
B. Uncertainty avoidance
C. Ethnocentrism
D. Ignorance


Answer: C

Communication & Mass Media

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What important skill is defined as the ability to "identify one's goals and determine how best to achieve

them"? A) critical thinking B) critical listening C) public advocacy D) subjective verification E) strategic planning

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A speech about procedures reviews how something works or describes a process

Indicate whether the statement is true or false

Communication & Mass Media

When a company decides to change to a customer oriented focus, all of the management at every level needs to support the change, or it will likely be less effective

Indicate whether the statement is true or false.

Communication & Mass Media

Gabe meets with his boss at the end of a busy day at work. He notices that his boss keeps frowning as she reviews his report. Gabe thought he did a particularly good job on the report, so he can't understand why she would be displeased. Therefore, Gabe asks his boss, "Is the report what you were wanting?" His boss nods and explains that she has a headache because of the busy day; the report is fine. Gabe was able to decipher his boss's nonverbal message because of what strategy?

A. Considering the social situation someone is in B. Expressing nonverbal messages C. Keeping in mind that cultural differences sometimes influence the meaning of a nonverbal message D. Asking a person as a way to check an interpretation of his or her nonverbal message

Communication & Mass Media