An offer must be communicated to the offeree in order for the offer to be effective
Indicate whether the statement is true or false
True
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Many small professional service businesses use the modified cash basis of accounting
a. True b. False Indicate whether the statement is true or false
Service quality is measured using:
A) engineering metrics. B) survey instrument administered to customers. C) physical metrices. D) statistical tools.
________ ________ are two or more retail outlets that are commonly owned and controlled.
Fill in the blank(s) with the appropriate word(s).
Answer the following statement(s) true (T) or false (F)
1. Emotional tagging occurs when the memories that form the basis for pattern recognition are tagged with emotions. 2. According to the study done by Duke University and the Kauffman Foundation, most successful founders of new businesses start their businesses in their twenties—people who wait until later become too set in bureaucratic molds to become innovative entrepreneurs 3. According to the CIP model, ideological leaders use a vision-based approach to help them focus on future outcomes, change, and a promise of a better future. 4. According to the study in which participants were randomly assigned to be either managers or clerks, the managers had an advantage in terms of emotional displays because their natural emotional reactions made them seem enthusiastic and motivated, whereas the emotional displays of the clerks made them seem bored and unmotivated.