A(n) ____ answers a call and routes it to the next available analyst.
A. automatic call distributor
B. greeting system
C. voice response unit
D. electronic call distributor
Answer: A
You might also like to view...
Which of the following is NOT among the largest of the world's developing countries?
A) Brazil B) Russia C) India D) Canada E) China
The inventory costing method that reflects the cost flow in the reverse order and will report the earliest costs in ending inventory is
A) First in first out B) Last in first out C) Average cost D) Specific identification
The U.S. Supreme Court has:
a. used the Contract Clause to restrict states from retroactively modifying public charters and private contracts. b. held that the Contract Clause precludes states from exercising their police powers. c. held that the Contract Clause precludes states from exercising eminent domain. d. All of these.
________ involves scanning the business environment to collect and interpret relevant information about direct competitors, indirect competitors, and potential competitors
Fill in the blank(s) with correct word