The logic in a simulation model is presented graphically through which of the following?
A) scatterplot
B) flowchart
C) blueprint
D) decision tree
E) None of the above
B
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Complaints in the later stages of a strategic partnership are likely to lead to full-blown conflict if trust is not carefully salvaged.
Answer the following statement true (T) or false (F)
By setting appropriate service standards and measuring service performance, firms can attempt to close a ________ gap.
A. seniority B. communication C. delivery D. standards E. knowledge
Which of the following is a disadvantage of relying only on interviews with incumbents for job analysis information?
A. They lack familiarity with the job B. They don’t understand the qualitative data associated with the job C. They may exaggerate their job duties D. They are unable to understand safety issues associated with the job E. The method is highly complex and requires significant time and resources
Which of the following is a drawback of mean absolute deviation (MAD)?
a. There is no information about the forecasting bias. b. The cancellation of the positive and negative forecast errors can distort the information. c. Large errors tend to be magnified because they are squared. d. It is very complex to calculate.