An effective response to counter blind resistance to change is to ______.
A. provide as much reassurance as possible and allow time to pass
B. use coercive tactics
C. strong persuasion backed with as much data, facts, and substance as possible
D. negotiate and trade something of value for the perceived loss
A. provide as much reassurance as possible and allow time to pass
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Retailers can target their customers more effectively by using only a single channel to reach them
Indicate whether the statement is true or false
You should use formal data tables when you _______________
a. have exact figures from your research b. are writing a formal document c. must present a large amount of data d. use conflicting data
Land acquired so it can be resold in the future is listed in the balance sheet as a(n)
A) fixed asset B) current asset C) investment D) intangible asset
Which of the following does NOT apply to designing a questionnaire?
a. Ask for factual information as much as possible because opinions are less reliable. b. Begin with easy-to-answer questions and proceed to the more difficult ones. c. Provide an even number of choices on a rating scale to eliminate "fence" responses. d. Avoid "other" as an answer choice on multiple-choice and rating scale questions.