Which of the following does NOT apply to designing a questionnaire?

a. Ask for factual information as much as possible because opinions are less reliable.
b. Begin with easy-to-answer questions and proceed to the more difficult ones.
c. Provide an even number of choices on a rating scale to eliminate "fence" responses.
d. Avoid "other" as an answer choice on multiple-choice and rating scale questions.


D

Business

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______ is the area where two sides in a negotiation may find common ground.

A. CAT B. BATNA C. NATBAT D. ZOPA

Business

Discontinued operations and extraordinary items should be reported in the financial statements "net of tax."

Indicate whether the statement is true or false

Business

In addition to training employees in ethics, one of the more challenging aspects of ethics training workshops is assessing the success of the workshop itself. Briefly describe how a facilitator or HR department might go about assessing the success of a workshop both immediately after it is finished and again six months or a year later.

What will be an ideal response?

Business

Which of the following is an example of systems thinking?

A. Looking at a can of beans in the grocery store and connecting it to U.S. immigration. B. Testing a new product before presenting it to management. C. Providing and receiving critical feedback. D. Working with colleagues in other countries. E. Creating a model of how customers are created.

Business