Concrete words and the active voice help to increase the ________ of your message
Fill in the blanks with correct word
clarity
Communication & Mass Media
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Jill has denied Joe's leave-of-absence request as punishment for being uncooperative in meetings. Jill has exhibited _______ power
a. expert b. referent c. persuasive d. coercive
Communication & Mass Media
Audiences that feel required to be present and may have unfavorable attitudes toward the
speaker are __________. a. passive b. captive c. neutral d. favorable e. voluntary
Communication & Mass Media
A crisis communications plan should include
A) the members of the crisis management team B) a definition of a crisis C) a list of an organization's key stakeholders D) All of the above E) None of the above
Communication & Mass Media
In the Ledbetter case, the burden of proof rests on
a. the plaintiff. b. the defendant. c. the state. d. the federal government.
Communication & Mass Media