A crisis communications plan should include

A) the members of the crisis management team
B) a definition of a crisis
C) a list of an organization's key stakeholders
D) All of the above
E) None of the above


Answer: D

Communication & Mass Media

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Ana often seeks out Dr. Perez's advice on which classes to take and on her future plans for graduate school; however, Dr. Perez gets very little from this relationship. This is an example of what type of friendship?

A) reciprocity B) receptivity C) association D) dynamic

Communication & Mass Media

Priority publics can be described:

a. Normatively. b. Demographically. c. Psychographically. d. all of the above

Communication & Mass Media

What are the three types of spokespersons?

a. Celebrity, Political, Corporate b. Political, Technical, Corporate c. Celebrity, Technical, Political d. Corporate, Technical, Celebrity

Communication & Mass Media

The length of words mostly influences:

a. word count b. sentence length c. understandability d. paragraph structure.

Communication & Mass Media