Listening that helps us to learn and to test theories is known as
a. discriminative listening.
b. evaluative listening.
c. appreciative listening.
d. empathic listening.
Answer: a,
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Speakers should meet audience members with __________.
A. Compassion B. Dialogue C. Humanity D. All of the above
An illustration is a detailed example
Indicate whether the statement is true or false
Answer the following statement(s) true (T) or false (F)
1. If disputants have little trust and a history of high tension, the mediation may require more formality and structure. 2. The offer “not to hit the neighbor if he agrees to keep the dog inside” is acceptable during a mediation session as long as it is not the only solution to the dispute. 3. For mediation to work, the parties must be able to make informed choices and represent their own interests in a safe environment. 4. Those with less social power should not use mediation.
A(n) ________ is a public interaction between a small number of people, often selected because of their knowledge of a topic and usually holding conflicting viewpoints.
Fill in the blank(s) with the appropriate word(s).