For Micah's __________, he answered the riddle from his attention getter

A. summary
B. memorable close
C. relevance statement
D. thesis statement


B

Communication & Mass Media

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Organizations that have no physical ("brick and mortar") presence, but only exist because ofcommunication and computer technology are known as _________________.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

To learn how well its customer service department is performing, the research team's leader, John, appoints a skilled interviewer to call respondents and obtain their feedback. This process is called a(n)

a) telephone survey. b) intercept interview. c) omnibus survey. d) qualitative survey.

Communication & Mass Media

A reflective listening technique:

a. arrogance b. encouraging (page 150 right) c. empathy d. none of the above

Communication & Mass Media

Which type of research report offers an implicit request for comments or evaluations?

a. A proprietary study b. A working paper c. A short research note d. A scholarly journal article

Communication & Mass Media