Which of the following best describes a misunderstanding?
A) a failure to ask enough probing questions to identify a problem
B) a failure to agree even when both sides understand each other
C) a failure to accurately understand the other person's point
D) an inability to reach a win-win agreement
E) an inability to negotiate across cultures
C
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In the Ricci v. DeStefano case discussed in the text, seventeen white and one Hispanic firefighters sued the City of New Haven. The plaintiffs alleged the city's refusal to certify test results of an examination, which would have made them eligible for promotion, was a violation of Title VII's ban on disparate treatment. How did the U.S. Supreme Court rule?
a. That the City of New Haven had engaged in illegal disparate impact discrimination. b. That the City of New Haven had engaged in illegal disparate treatment discrimination. c. That the City of New Haven had acted appropriately because there was a credible threat of a lawsuit. d. That the City of New Haven had acted appropriately both because there was a credible threat of a lawsuit and because the City had established, using objective facts, that such a lawsuit could not be afforded.
In finite loading, no consideration is given directly to whether there is sufficient capacity at the resources required to complete the work, nor is the actual sequence of the work as done by each resource in the work center considered.
Answer the following statement true (T) or false (F)
Inventory
a. is held against uncertain usage so that a supply of items is available if needed. b. constitutes a small part of the cost of doing business. c. is not something that can be managed effectively. d. All of these are correct.
Consequences for corporations that discriminate against employees and potential employees based on gender include all of the following EXCEPT _________.
a. reputational risk. b. legal costs. c. loss of business. d. greater homogeneous synergy.