Which benefit of resistance is described as offering the opportunity to keep information flowing?
a. Resistance can clarify purpose.
b. Resistance can keep the change active in the organization’s conversations.
c. Resistance can enhance the quality of the change and its implementation.
d. Resistance can provide additional data about how employees feel about past change attempts and the organization itself.
b. Resistance can keep the change active in the organization’s conversations.
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On January 1, 2014, the Accounts Receivable and the Allowance for Uncollectible Accounts for Darius Company carried balances of $20,000 and $550 respectively. During the year, the company reported $70,000 of credit sales. There were $400 of receivables written off as uncollectible in 2014 . Cash collections of receivables amounted to $74,700 . The company estimates that it will be unable to
collect 5% of the year-end accounts receivable balance. The amount of bad debts expense recognized in the 2014 income statement will be: a. $545 b. $595 c. $745 d. $795
________ refer(s) to logos, symbols, characters, and slogans that service providers use in order to make the service and its key benefits more tangible
A) Brand engagement B) Brand orientation C) Brand elements D) Brand loyalty E) Brand equity
All of the following are indications of significant influence over another company except
A) exchange of managerial personnel. B) representation on the board of directors. C) technological dependency between the two companies. D) ownership of all of the other company's debt securities.
A(n) ________ scale is a measurement in which numbers are assigned to characteristics of objects to reflect the order of the objects
A) nominal B) graduated C) ordinal D) interval E) ratio