______ is the leader’s officially sanctioned authority to ask others to do things.
A. Coercive power
B. Legitimate power
C. Expert power
D. Reward power
B. Legitimate power
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What is the simplest, most direct, and least expensive way to settle a dispute?
A. peer review B. benchmarking C. arbitration D. mediation E. open-door policy
Which of the following statements is true of fixed and variable costs?
A) Both costs are constant when considered on a total basis. B) Variable costs are constant in total, and fixed costs are constant per unit. C) Both costs are constant when considered on a per unit basis. D) Fixed costs are constant in total, and variable costs are constant per unit.
Sarah and Juan work together to analyze the answers to the questions Sarah asked the prospect about their needs. Based on this analysis, Juan and Sarah put together:
A) a list of questions about the prospect's payment process B) a pricing discount schedule that involves a value chain C) a proposal of products that will solve the prospect's problems D) a plan for customer service to implement the products E) a relationship strategy based on the prospect's long-term needs
Both employers and employees contribute to help pay for benefits that will partially make up for the employees' loss of income on retirement
a. True b. False Indicate whether the statement is true or false