What is NOT the central issue in personnel appraisal?
What will be an ideal response?
The technique used is decidedly not the central issue in personnel appraisal because the type of tool does not seem to make much difference.
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Fair Trade licensees receive three benefits of being Fair Trade certified. Which is not one?
a. Charge higher prices b. Expect higher revenues c. Increase their workforce d. Improve their images and reputations
In which closing approach does the salesperson act as if the buyer has already decided to purchase?
A. summary close B. assumptive close C. concrete close D. commitment close E. alternative close
An answering service for a doctor's office wants to evaluate the service by simulation calls. They used past data to determine the distributions for the time between calls and the time spent on the phone with patients
Use the table below to manually simulate 8 calls. The time of the call and the service time have already been determined. Customer Number Time of Call Time call answered Service Time Time call ends Customer Wait Time Operator Wait Time 1 15 15 25 40 0 15 2 45 45 25 70 0 5 3 70 15 4 95 45 5 125 15 155 6 150 35 7 175 190 25 15 0 8 205 25 240 10 0 Calculate the average waiting time per customer. Calculate the utilization of the operator.
The process for selling stock for the very first time is known as ________
A) an initial public offering B) a primary market C) first refusal rights D) a rookie offering