Name and describe the four steps or principles in the procedure of "principled negotiation." Explain how each can help a group achieve a satisfactory resolution to a conflict.

What will be an ideal response?


Answers will vary.

Communication & Mass Media

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Answer the following statements true (T) or false (F)

1.Double-barreled questions ask two questions simultaneously but allow for only one answer. 2.Generally, it is not necessary to pretest a well-designed questionnaire. 3.A problem with mail surveys is that potential respondents may see them as “junk mail.” 4.Letters or postcards letting potential respondents know that they will be getting a research phone call or questionnaire are unlikely to increase the response rate. 5.The magic words most likely to improve the level of consumer participation in telephone surveys may be “I’m not selling anything.”

Communication & Mass Media

Answer the following statements true (T) or false (F)

Your textbook suggests that to compose an ethically good and persuasive public speech you should avoid risk.

Communication & Mass Media

Which of the following statements is a statement of fact?

A) The United States must protect itself from international terrorism. B) Laptop computer prices are bound to drop over the next five years. C) Universal health care is an idea whose time has come. D) Mortgage rates are at a 20 year low. E) The two-party system has developed into an adversarial approach to lawmaking.

Communication & Mass Media

Margin of error refers to:

A. the probability that each person from a defined population might be selected in your sample. B. errors resulting from poor question phrasing. C. the level of confidence in results. D. the acceptable percentage of interviewees who provide incorrect answers.

Communication & Mass Media