Alliancing success depends on which of the following factors?
a. Creating an alliance designer culture
b. Having the right machine tools
c. Tight legal control of the contract conditions
d. All of the above
a. Creating an alliance designer culture
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Experienced quality of service is determined by:
A) an image the customer forms after the service encounter. B) market communications and image of the company. C) past experiences that the customer had with company. D) word of mouth communication and customer needs.
Two important types of innovation, according to the text, are ______.
a. technology and process b. product and people c. product and process d. process and people
The ________ requires that the government give a person proper notice and hearing of legal action before that person is deprived of his or her life, liberty, or property
A) procedural due process B) substantive due process C) Supremacy Clause D) Equal Protection Clause
Answer the following statement(s) true (T) or false (F)
1. The fourth generation of computers was characterized by transistors, which are small switches that control electrical current. 2. Very large-scale integration (VLSI) circuits consist of a superchip created from extremely compact transistors and circuits on a silicon chip. 3. A server is a smaller version of a mainframe and performs many of the same functions as a mainframe but does not have the same data storage capacity. 4. Computers used by business and industry are classified as large, medium, and small. 5. PDAs are small handheld computers.