If you are engaged in a conflict in a highly impersonal situation (like talking to an insurance company), asking for the person's name so you can use it when you call back is a strategy Hocker and Wilmot call "calm persistence."
Answer the following statement true (T) or false (F)
True
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In his study that asked participants to indicate which of the line on the right of the sheet was equal in length to the line on the left side, Asch discovered
A. participants were not able to determine the correct answer B. participants gave the wrong answer after hearing several other individuals give the wrong answer C. participants indicated they were not affected by other individuals' responses D. participants gave the right answer despite the fact that several other individuals had already given the wrong answer
Carson is constantly criticizing himself for being fat and not looking like a model in a men's magazine. He is obsessive about discussing his belly with his football team mates. What kind of language is he engaging in?
a. speech communities b. sexual harassment c. parallel language d. He is engaging in All of these choices e. fat talk
A student should avoid extensive preparation because it can prevent you from clearly presenting your own ideas
Indicate whether the statement is true or false
What is often the number one concern of students of public speaking, related to perhaps the most important personal and social competency they can learn?
a. overcoming distractions b. speaking distinctly c. choosing a topic d. managing fear