Discuss behavioral modeling as a training method.
What will be an ideal response?
Research suggests that behavior modeling is one of the most effective techniques for teaching interpersonal skills. Each training session, which typically lasts four hours, focuses on one interpersonal skill, such as coaching or communicating ideas. Each session presents the rationale behind key behaviors, a DVD of a model performing key behaviors, practice opportunities using role-playing, evaluation of a model's performance in the DVD, and a planning session devoted to understanding how the key behaviors can be used on the job. In the practice sessions, trainees get feedback regarding how closely their behavior matches the key behaviors demonstrated by the model. The role-playing and modeled performance are based on actual incidents in the employment setting in which the trainee needs to demonstrate success.
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Which of the following statements is true of the influence of product characteristics on a company's channel strategy?
A) Products with low unit prices are usually sold using a company's sales force. B) Products that are sold using direct distribution generally require narrow selling margins. C) Perishability is an important product characteristic that influences channel strategy. D) Bulky products are ideally distributed through direct-sales systems globally.
In the communication process, printing mistakes that affect the meaning of a newspaper advertisement, or using words or pictures that fail to communicate the message clearly, are referred to as
A. feedback. B. annoyances. C. distortions. D. clutter. E. noise.
When your XL Data Analyst compares the percentages of two groups and reports that the support for the hypothesis that the two percents are equal is Not Supported, this means:
A) the two percentages are equal B) there is no significant difference between the two percentages C) the percentages are the same but there is a difference between the groups D) the two percentages are significantly different E) the two percentages are average
When considering a balanced scorecard that depicts a company from a(n) ________ perspective, the critical HR indicators are employee satisfaction with HR department services and employee perceptions of the company as an employer.
A. customer B. innovation C. internal D. learning E. financial