If you have a high degree of speaker apprehension you should try all of the following except _____
a. ?use tension release techniques
b. ?accept fear as normal
c. ?imagine yourself giving a perfect speech
d. ?use positive selfÂsuggestions
c
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A speaker's choices can be constrained by positive ethos just as they can by negative ethos
Indicate whether the statement is true or false
A company is interested in hiring the best insurance company to provide coverage for employees. The company asks several insurance representatives to discuss different plans for consideration
In this case, the representatives should use a(n) __________ conflict style with the other representatives in order to gain the business. a. collaborating b. competing c. yielding/accommodating d. compromising
Which dimensions represent a group of approaches, strategies, and behaviors that are used by negotiators to advance their objectives?
a) Information management, concessions, and positionin b) Concessions, relational goals, and positioning c) Information avoiding style and anxiety management d) Positioning, competing style, and conflict management
Empathic listening occurs when we want to enjoy and appreciate the messages we listen to
Indicate whether this statement is true or false.