According to the conscious-competence performance model, which of the following is true of level I of performance effectiveness?
A. One is unconsciously incompetent.
B. One is conscious of one's incompetence.
C. One is unconsciously competent.
D. One is conscious of one's competence.
Answer: A
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An example of nonassertive language is which of the following?
A. “Great!” B. “Um, hey . . . ” C. “I’m fed up with you” D. “I’m busy”
A growing population does not mean growing markets unless ________
A) the people are under a democratic system of government B) there is common ownership of all resources C) people have sufficient purchasing power D) there is adequate governmental intervention in the market E) the government has a budget surplus
List the seven roles of people in a buying center
What will be an ideal response?
Which of the following is an annual award administered by the U.S. Commerce Department's National Institute of Standards and Technology (NIST)?
A. Presidential Award for Management Excellence B. Firestone Inner Circle of Quality Award C. ISO 9000 certification D. Baldrige Performance Excellence Program