More than 90% of business organizations provide training in ___________ for their employees
a. telephone operation
b. cash register operation
c. interpersonal communication
d. leadership
c
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Talia is an open book to others but lacks awareness about herself. Describe the relative sizes of the panes in Talia’s Johari Window.
What will be an ideal response?
The managing director of a particular company is a renowned and respected expert on business regulations
The company is regularly in the limelight, and there are many requests for the managing director to appear as a keynote speaker on behalf of the company. Because of so many speaking engagements, he is taking on more than he can handle. What criteria should his PR manager follow to filter the requests, and why? a. Whether the audience is an important public to the organization; the speaking forum advances the goals/strategies of the company. b. Whether the size of the expected audience is large enough; the larger the audience, the more publicity the company will get. c. Whether the audience is composed of relevant peers; peers will provide a better technical analysis of the quality of the speech. d. Whether the venue is equipped with audiovisual equipment; such venues get greater media coverage, which will publicize the speaker's message.
The most common presentation aids are three-dimensional
Indicate whether the statement is true or false
Which part of the framework of communication involves any action taken by the receiver of a message as a result of the meaning he or she assigns to that message?
a. the channel b. the environment c. the feedback d. the response