As the degree of customer contact decreases, more of the service package is provided by the ________
Fill in the blank with the appropriate word.
Answer: back room
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In business, ______ is any relatively permanent change in behavior that occurs as a result of experience or practice.
A. employee development B. training C. learning D. onboarding
A material requisition form should show all of the following information except
a. job number. b. quantity required. c. unit cost. d. purchase order number.
Adaptive leadership is a unique kind of leadership in that ______.
A. it focuses on the leader’s behaviors as a reflection of the followers B. it focuses on the dynamics of mobilizing people to address change C. it describes the process of rewards and punishments used in leadership D. it describes the transformational processes in complex organizations
Explain the value of knowing an audience in preparing a presentation