Adaptive leadership is a unique kind of leadership in that ______.

A. it focuses on the leader’s behaviors as a reflection of the followers
B. it focuses on the dynamics of mobilizing people to address change
C. it describes the process of rewards and punishments used in leadership
D. it describes the transformational processes in complex organizations


B. it focuses on the dynamics of mobilizing people to address change

Business

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______ studies reveal that visionary and inspirational charismatic leaders who are good team builders generally are most desirable worldwide.

A. Servant leader B. E-leadership C. Contingency model D. Project GLOBE E. Full-range approach

Business

Which form of organization design is capable of integrating geographic knowledge, product knowledge, functional competencies, and customer knowledge?

A) matrix structure B) international division structure C) geographic structure D) worldwide product division structure E) regional management center

Business

Although it seems counter-intuitive, one way to strengthen a customer relationship is to recommend that the customer:

A) purchase large volumes B) purchase from another source C) pay a higher price D) implement new services E) expand operations

Business

Answer the following statement(s) true (T) or false (F)

1. According to the feature, PERSONAL REFLECTIONS: THE WORDS, a speaker who is skilled at using words can move his followers to action even without an important cause. 2. Impression management is often used to help others save face. 3. A study examined self-promotion and ingratiation, and found that they were not related to organizational citizenship behaviors, team member satisfaction, or to the degree of liking team members felt for each other. 4. Napoleon scored his first major victory with the pen, not the sword.

Business