What are the five steps or stages of the listening process? Briefly define each one

What will be an ideal response?


Answers will vary. The five steps of the listening process are as follows: 1) Receiving – selectively tuning into the speaker's messages, both verbal and nonverbal. 2) Understanding – grasping the thoughts expressed and their emotional tone. 3) Remembering – retaining for some time the messages that are received and understood. 4) Evaluating – judging the message and the speaker's credibility, truthfulness, or usefulness.5) Responding – showing support when the speaker is talking and replying with questions and opinions when the speaker has stopped.

Communication & Mass Media

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In a well-developed essay, name and define the four delivery styles recommended by your book. What factors should be taken into account when a speaker considers which style to use?

What will be an ideal response

Communication & Mass Media

Social judgment theory holds that the

A. less ego-involved speakers are with their preferred position; the less likely they are to be persuaded by another view. B. more ego-involved speakers are with their preferred position; the less likely they are to be persuaded by another view. C. latitude of acceptance includes positions on an issue that trigger neutral feelings. D. latitude of rejection includes positions in the center of the continuum.

Communication & Mass Media

List and explain the strengths and weaknesses of the four listening styles

What will be an ideal response?

Communication & Mass Media

To spark interest in your audience, you can create a title by phrasing your speech goal as a question

Indicate whether the statement is true or false

Communication & Mass Media