_____________ is the set of techniques used for implementing planned change to make people and organizations more effective.
A. Corporate transformation
B. Organizational development
C. Revitalization
D. Continuous improvement
E. Incremental innovation
B. Organizational development
Organizational development (OD) is a set of techniques for implementing planned change to make people and organizations more effective.
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The least costly transaction method for the FDIC to close an insolvent bank is
A. payoff. B. purchase and assumption. C. assistance. D. foreclosure.
What should the salesperson do if the prospect angrily challenges the veracity of the claims made about the product?
A. Act diplomatically. B. Take control of the presentation. C. Use the Paul Harvey dialogue. D. Give green signals. E. Politely correct the prospect.
Which of the following is NOT a common financial pressure associated with fraud?
a. Living beyond one's means b. High bills or personal debt c. Personal financial losses d. Desire to hurt employer financially
A ________ maintains inventory for a company in different geographic areas, while a ________ carries no inventory but provides selling services for specific geographic areas
A) manufacturers' showroom; sales branch B) sales branch; sales office C) sales branch; manufacturers' showroom D) manufacturers' showroom; drop shipper E) selling agent; manufacturers' agent